All returns must be sent back within 30 days of receipt. All merchandise must be returned in new condition with all packaging. Refunds are issued back to the credit card used. NO exceptions. Customer is responsible for ALL shipping costs. No credits will be issued for shipping charges.
All internet order returns are sent to:
Canine Innovations Inc.
P.O. Box 393
Mt. Clemens, MI 48046-0393
- Sales tax is only charged to orders being shipped to Michigan. A sales tax of 6% is added to your order.
- The Pet ConvincerTM is backed by a manufacturer's 90 day limited warranty. If the product is found to be detective in materials or workmanship within 90 days of purchase, it will be replaced by Canine Innovations at no charge. Canine Innovations will not be responsible for any incidental or consequential damages or for any loss arising in connection with the use or inability to use this product. This warranty excludes defects or damage due to misuse. abuse or neglect. Contact Canine Innovations further details. Restrictions may apply.
- Use only Canine Innovations refill cartridges in the Pet Convincer TM . Other cartridges may contain impurities or damage the device and will void the warranty. WARNING: CONTENTS UNDER PRESSURE. DO NOT PUNCTURE OR INCINERATE. Completely discharge C02 cartridge before opening or injury may occur. Keep CO2 cartridges out of direct sunlight and temperatures above 120"F/'49C°. Do not store in an enclosed vehicle. Do not discharge toward face or body. KEEP OUT OF REACH OF CHILDREN.
- While every effort is made to have precise information listed on www.petconvincer.com and www.canineinnovations.com, Pet Convincer and Canine Innovations, Inc. will not be held responsible for any typos or misinformation listed on our website in regards to the products description, photo or pricing. Patent(s) Pending.
Contact Customer Care at email@example.com. We reserve the right to change this Online Store Policy without notice.